When a clinic undergoes renovation, relocation, or temporary closure, proper long-term storage of the intraoral scanner prevents moisture damage, battery degradation, and other issues that can occur during inactivity.
Pre-Storage Preparation
Perform a complete backup of all case data (local + cloud).
Clean the equipment thoroughly:
– Clean and sterilize scanning tips according to protocol, then dry them completely.
– Wipe the handpiece and base exterior.
– Remove dust from ventilation openings.
For wireless models, charge the battery to approximately 50 % and remove it for separate storage.
Neatly coil cables without sharp bends.
Check software license status. If the license is transferable or requires periodic online validation, contact the manufacturer in advance about deactivation and reactivation procedures.
Ideal Storage Environment
Temperature: 10–25 °C (50–77 °F)
Relative humidity: 40–60 %, dry and well-ventilated
No direct sunlight
Away from heat sources and chemicals
Dust-protected (original packaging or breathable dust cover)
Secure location to prevent theft
Recommended Storage Method
Original factory packaging is ideal - the foam inserts provide proper shock protection.
Pack scanning tips and the calibration target separately with desiccant packs.
Store batteries separately; never leave them inside the handpiece for long periods.
Protect the computer tower from moisture (original packaging or dust cover + desiccant).
Keep all items off the floor (rising damp risk); place them on shelves or tables.
Label boxes with the storage start date.
Maintenance During Storage
Every 1–2 months, power the system on for about 30 minutes to drive out residual moisture and keep electronic components active.
Check battery charge every 3 months; recharge to ~50 % if it has dropped lower.
Inspect for any signs of moisture or mold.
For storage longer than 6 months, contact the manufacturer for any model-specific recommendations.
Returning the Scanner to Service
Visually inspect the unit and all cables.
Allow the equipment to acclimatize at room temperature for at least 2 hours before opening or powering on.
Fully charge the battery.
Reconnect and power on the system.
Perform a complete calibration.
Verify accuracy with a reference object or calibration artifact.
Update software and firmware to the latest official versions.
Run a full clinical test (scan → export → open in CAD) before returning to patient use.
Important note on software licenses
Some licenses have time limits or require periodic online verification. Extended offline periods may cause activation issues. Confirm the deactivation and reactivation process with the manufacturer or authorized dealer before long-term storage.
Aident Long-Term Storage Recommendations
Aident AI-30 scanners are designed for clinical durability. Following the cleaning, 50 % battery storage, periodic power-on, and proper environmental controls outlined above helps ensure the system remains in good condition and is ready for accurate use when the clinic reopens.
Need storage advice, desiccant recommendations, or reactivation support?
Visit https://www.aident3d.com/ or contact our team for model-specific guidance and original accessories.
