A professional scanner quotation should clearly list everything that is (and is not) included so you can accurately compare offers. Here's what you should normally expect and what you should specifically check.
Typical Items Included in a Standard Quotation
| Item | Usually Included? | Notes |
|---|---|---|
| Scanner handpiece / main unit | Yes | Core device |
| Scanning tips | Yes (usually 2–4 tips) | Confirm quantity and whether they are autoclavable |
| Software license | Yes | Check if it is lifetime or requires annual renewal |
| Calibration tools / target | Yes | Important for maintaining accuracy |
| Power adapter / cables | Yes | - |
| Basic training | Often | Online or remote training is common |
| Warranty | Yes | Typically 1 year (confirm exact coverage) |
| Shipping | Sometimes | Depends on Incoterms (EXW, FOB, CIF, DDP, etc.) |
Common Optional or Extra-Cost Items
These are frequently not included in the base price and can significantly change the total:
Laptop or computer
Mobile cart / trolley
Extra scanning tips
Extended warranty (2–3 years)
On-site installation and training
Additional cloud storage
Calibration service packages
Import duties, taxes, and customs clearance
Local regulatory registration support
What You Should Always Confirm in the Quotation
When you receive a quote (from Aident or any supplier), check these points carefully:
Exact model and configuration
Number of tips included and tip specifications (autoclavable cycles)
Software terms - Is it lifetime free updates or is there an annual fee?
Warranty period and what it covers (handpiece, tips, electronics)
Training - Remote, online, or on-site? How many people?
What is excluded (laptop, cart, taxes, shipping, etc.)
Payment terms and delivery time
After-sales support details (response time, spare parts availability)
Aident Quotation Style (Typical)
For the Aident AI-30 and lab scanners, quotations usually include:
Scanner unit
Software with lifetime free updates
Standard set of tips
Calibration tools
Basic remote training / onboarding support
Standard warranty
Clear statement of open system (STL/PLY/OBJ)
Optional items such as laptop, cart, extra tips, extended warranty, or scanner + 3D printer packages are listed separately so the pricing remains transparent.
Recommendation
Always request a detailed written quotation that breaks down:
Hardware
Software terms
Accessories
Training & support
Warranty
Shipping & any additional costs
This makes it easy to compare different suppliers fairly.
Would you like me to show you a sample structure of a clear quotation, or help you prepare the key questions to ask when requesting a quote for the AI-30 or a lab scanner?
